Property Management Overview

Kiawah Exclusives offers full-service vacation rental management. Including dynamic marketing, secure guest reservations, departure and deep cleaning, routine and emergency maintenance services, guest services, and property accounting. Our full-time, local property managers are experienced with South Carolina real estate credentials. Our team works together to create customized goals and strategies for each individual property owner.

home Care services

  • Detailed property inspections weekly, bi-weekly or monthly
  • Local management team overseeing properties 
  • 24/7 monitoring of emergency maintenance phone
  • Pre-screened vetted vendor and contractor list
  • Contactless check in process 
  • Working with homeowner associations on scheduled projects
  • Property is inspected and prepped for guest or owner arrival after each cleaning
  • Items of concern are noted and addressed promptly
  • Coordination of annual deep cleans
  • Supplies provided for each guest and owner stay (essential items)
  • Walk-throughs and home checks
Owner Services

  • Owner portal shows all reservations in real-time and owners can manage personal reservations within the portal
  • Detailed monthly statements reflecting all revenue collected and expenses for the property
  • Monthly statements are published on the 10th of each month and remain in the portal
  • Collection and distribution of Accommodations Tax
Guest Services

  • Driving directions and contactless entry instructions for their property
  • 24/7 assistance
  • Opportunity to submit a review about our services and the property they rented
  • Future targeted communication
reservation services

  • New call center established in 2021
  • Full-time local reservations team 
  • Detailed knowledge of your home’s unique characteristics
  • Available 7 days per week
  • Friendly, well-trained sales agents
  • Utilization of cutting-edge reservation software
Marketing services

  • An experienced team monitors property performance to meet homeowner and company goals
  • Fluid rate structure adjusted for market conditions (dynamic pricing)
  • Specials to increase off-season bookings or property performance
  • Real-time booking with credit card processing
  • Responsive site adjusts for the user’s device
  • Extensive exposure through organic listings on search engines
  • Digital advertising targeting potential Kiawah/Seabrook visitors
  • Sharing of quality content on social media
  • Email marketing campaigns targeting recipients comprised of past guests and those that have made inquiries
  • Carefully crafted emails sent at the most opportune times and designed to drive traffic, increase interest and raise brand awareness